Comments on: 1ShoppingCart Upsell Express 1-Click Upsells

By: Barry Deutsch

Barry Deutsch — Sat, 06 Mar 2010 21:42:26 +0000

We use 1shopping cart and it’s a very good tool – especially the upsell and autoresponder capabilities.

Here’s my question: we’re trying to attach an upsell to a bundled digital product. Is that possible? I know the upsell offer has to be a single item – but can the base product purchase be a bundled item. I this question since the selection in the funnel of what product to assign the upsell to does not show bundled products only single products.

Your thoughts or experience? Perhaps, your followers/readers/subscribers have attempted something similar?

Thanks.

Barry Deutsch
IMPACT Hiring Solutions

By: mara

mara — Sat, 23 Jan 2010 08:15:53 +0000

fk! sc1 site is down! go figgures eh’

By: Susan

Susan — Wed, 02 Dec 2009 19:44:56 +0000

I agree 100% with Bonnie. Shame on 1ShoppingCart for not finding a better and more fair solution to their customer service issues.

By: Bonnie Boots

Bonnie Boots — Wed, 28 Oct 2009 17:11:10 +0000

I’ll tell you what I consider one of the “bad” changes—1shopppingcart now charges a monthly fee of $30 if you want phone support.

Email support is still available, but in the past, email support has been terrible. More often than not, my emails to support were ignored. When they were answered, it was 4 or 5 days after submission. I expect it to be even worse now, as they have a monetary incentive in making it bad enough to force you into phone support.

I wouldn’t mind paying an additional $30 per month for phone support if I were a huge vendor with a million products, asking 1shoppingcart a hundred questions every month. But I’m not. I’m a small vendor that’s called support exactly twice in the last year. It seems to me 1shoppingcart could have set a limit for phone support, say 12 calls a year, and charged the monthly fee for people needing support beyond that.

I resent the burden this places on small vendors. And I resent 1shoppingcart’s attitude–removing a service that was formerly included in the $99 per month fee, then charging extra for it and calling it an “improvement.” As Judge Judy likes to say, “Don’t piss on my leg and tell me it’s raining!”

By: Jermaine

Jermaine — Wed, 28 Oct 2009 16:02:38 +0000

hey chuck! we later automated it though :-)… actually a lot of our earlier stuff was the one-click on the order form that added the items without refreshing but then after yanik’s event, we started using bots to place the orders securely. But yes, you’re right, my one-click upselling goes back to 2002, the old-school way… a simple opt in… and customers don’t know the difference — just a lot of work on our end!

Take care!
JG

By: Digby

Digby — Wed, 28 Oct 2009 11:02:06 +0000

Thanks for the update Mark. I have two questions:

1) What were those ‘bad’ changes recently 1Shoppingcart made?

2) Do you have any knowledge/views of how Infusion compares to 1ShoppingCart?

Cheers

Digby

By: Rich

Rich — Wed, 28 Oct 2009 10:26:48 +0000

That’s great news.

Rather than use other people’s scripts (is it called Butterfly Marketing ?), I can now use 1SC and completely re-shape the product journey for customers.

Can’t wait

By: Matthew

Matthew — Wed, 28 Oct 2009 08:03:57 +0000

Mark, thanks for the heads-up.

I’ve been a 1SC client for years, and my biggest beef with them is their digital product (download) limit is a JOKE: 7 megs? You’ve got to be kidding. So I actually have to use something else like DLGuard for a lot of what I do.

By: Chuck

Chuck — Wed, 28 Oct 2009 03:49:46 +0000

That should make things a lot easier. I remember from one of Yanik’s seminars that Jermaine Griggs had a “magic script” that allowed one-click upsells after the transaction completed on 1SC. BUT all it would do was send an email to his support staff, who would then have to manually add the upsell to the order within 1SC!

Chuck
VeganBusinessOwner.com

By: Bill

Bill — Tue, 27 Oct 2009 21:39:24 +0000

Question: I see that 1SC has several different packages… Is the upsell feature available in all of them (I know it won’t be in the autoresponder), but how about the others?